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Testimonials: Customer Success Stories


  • Aamco Transmissions I am writing to thank you for your service and assistance in saving my business. I was absolutely impressed with the professionalism you displayed throughout the process and all you were willing to do to make sure this process was as pain free as possible for me. The speed with which you were able to get me funded and your follow up even after the process was over to make sure everything was working the way I had anticipated was above and beyond my expectations. Once again, thank you for all your help.

    Kole H, Owner (Auto Repair Shop) Durham, NC

  • Plume It's a great comfort to know there is an amazing group of professionals ready to help and give small business owners like myself the knowledge, support and outstanding service that I have received in the past week . . . No hidden surprises; everything promised was delivered in a matter of days. Merchant Advisors will keep Small American Business alive!

    Catherine F, President (Gift Shop) Palm Beach, FL

  • Mudpie Merchant Advisors were WONDERFUL to work with! They made the application process painless and quick- and were genuinely interested inhelping me get approved for my cash advance. I was also impressed with how easy it was to "switch over" my credit card processing- and now I'm getting a better rate! Thanks Merchant Advisors!

    L. A, Owner, (Photographer) Myrtle Beach, SC

  • The Beach of AZ Merchant Advisors came to the rescue when I couldn't get a loan from a bank because I was so fresh to owning my own business. Their cash advance policy has worked out the best for my situation, because I am constantly paying off my debt instead of having one big monthly payment.

    Tiffany W, Owner (Tanning Salon) Scottsdale, AZ

  • Sumner Game and Card I can't think of too much to say. I'm not the most outspoken person. I appreciate all the work you put into helping me get a loan. The service and support you offered were of the highest quality. And your continued assistance only makes it better. Thank you for all you've done and I look forward to working with you again in the future,

    George S, (Retail Game and Hobbie Shop) Sumner, WA

  • Direct Furniture Merchant Advisors has been an excellent resource for our company for our credit card processing and cash advances. Customer service has been extremely helpful and proactive to all our needs. During the initial setup process we were even able to receive help on a Sunday evening. Cash advances on future sales is extremely important for our company in terms of purchasing inventory, this is much easier then going through traditional bank loan programs. I highly recommend the services provided. I look forward to a long term relationship with Merchant Advisors.

    Brian W, CEO (Direct To Consumer Furniture) Mundelein, IL

  • MD of PC I wanted to personally thank Merchant Advisors for all of your dedication and understanding with our company for this business cash advance. Your Advisor called us many times to explain to us what was going on and why the delay and even follow up with people in your company to ensure that we got the best service possible. You are a very professional company with whom we would love to do business again with. We were a little upset with how long the process took and how much information we had to provide to you but you helped us get through it. We really appreciate everything that you did and continue to do for us.

    Jon C, Owner, (Computer Repair) Erie, PA

  • The Classy Canine As a new business owner I found myself in a situation where I needed financing but not on a large scale. The local banks required a large sum minimum along with my credit report which took big hits during the transaction of my business purchase. I had very little avenues to turn without heavy burdens of high interest rates and early payoff penalties. I went online looking for possible solutions to get me the funds I needed and came across Merchant Advisors and read their program. It sounded like a great way to get funds without going through a bank or having my credit report hit again. A phone call was made and in a very short period of time an associate contacted me and professionally took me through the process, within 7 days I had the funds I needed and did not have to leave my office or dress up to see a loan officer. Your team will receive a four star rating for your prompt and professional service. Thank you Merchant Advisors for a great service for the little guys in business.

    Kenny S, Owner (Pet Groomer) Key Largo, FL

  • Wife Saver Restaurants The experience with my first cash advance with Merchant Advisors far exceeded my expectations of product and service. Merchant Advisors cash advance option was just what I needed and the service was expedient and professionally handled. I would recommend Merchant Advisors to anyone in need of this service.

    Shelly D, Partner (Restaurant) Augusta, GA

  • Jamplay, Legal Meds, and Healthy Go We've developed a good relationship that's been built on trust. Surprisingly (perhaps not to you), it's hard to find people you can trust in this industry.

    Gary S., (Internet Health Sites) Beaver Creek, OH

  • eAppraiseIT, LLC I can tell you that I have been extremely satisfied with the service that we've received during the sales and set up process!

    Trisha F, (Residential Appraisals) Poway, CA

  • Laurel Heights Rental We were really impressed with the knowledgeable help and guidance of the staff of Merchant Advisors in helping us set up our account. They have gone out of their way to make certain it has been a painless and enlightening experience. I have had many other calls but none of them seem as caring and compassionate. I would recommend Merchant Advisors to anyone for their business needs.

    Wayne B, (Property Rental) Andrews, NC

  • American Acceptance I would like to take this opportunity to thank you for the excellent job of getting my account set up. You kept me informed of everything going on and even reminded me of things I was supposed to do when I forgot. Your professionalism is to be commended. Thank you for helping me set up my training and getting me started. I hope we will have a long and profitable relationship.

    Harold "Rocky" C, (Collection Agency) Metairie, GA

  • MaxPoint It is a privilege to recommend you and your company. I have been impressed by the great service, attention to detail and the manner in which our account has been handled. I look forward to a long relationship!

    Frank B. Wylie, TX

  • Salin Bank and Trust Company Merchant Advisors has been extremely helpful in the collection of all accounts at our bank. The system as been very effective and easy to use and overall has improved collection numbers. Also the setup process was extremely easy and there was no installation of any kind. The staff has always been friendly and helpful every time that I-ve contacted them. Overall, I would highly recommend Merchant Advisors to any company that would use this service.

    Justin E. Indianapolis, IN

  • Nevada Childhood Cancer Foundation Allow me to take this opportunity to thank you and your wonderful staff for all the work you have done on our behalf. As we looked at many companies to service and process our check payments on our website, your company was by far the best we came across. Your willingness to help with our cause is appreciated more than you know. It is wonderful knowing that there are people out there in the business world so ready and willing to join in worth while causes. Your staff has represented your firm with class and dignity, it has become very obvious the type of company you are.

    The world of medicine is constantly making wonderful progress in the area of finding cures in childhood cancer and other life threatening illnesses. However, the area of educating, supporting, and helping to heal the families psychologically, socially, and emotionally and in other areas where the Nevada Childhood Cancer Foundation comes in. It is our goal to help the families help themselves. As we work with these families through many different programs that we offer, we find a way to help each member of the family as they all have different challenges to deal with. From Camp Cartwheel, to Project A.R.K. (aids and resources for kids), and the many other programs and services we offer through our licensed social workers, your help through your services make it all possible.

    Again thank you so much for your help and support through your company. The ease and accuracy of your system is so wonderful and it makes our job so much easier. As a 501 C 3 non-profit corporation we need support from special companies as yours. It is wonderful having you as a part of our family.

    Jeffrey G. Las Vegas, NV

  • Public Premium Acceptance Corp. Please accept this letter as a note of my appreciation for the exceptional service that Merchant Advisors has provided our firm. Accessing your service has allowed me to expedite the processing of debits, both through electronic transfers and fax. I have reduced the time frame to clear checks from as much as three weeks, to three business days. As you know, Public Premium finances insurance premiums. My ability to reduce the clearance of payments serves to save policies from canceling reduces the -hold- period constraints for down payment checks so that I can release my funds to insurance companies. All in all, my operation has been streamlined, the network of insurance agents is very pleased, and our mutual clients have benefited. Elevating to this new technology has served to compliment our entire operation. My many and sincere thanks to you and your entire staff from all of us at Public Premium. I am looking forward to a long and prosperous relationship.

    Stand S. Sagamore Beach, MA

  • Amy Smith Training And Counseling Service I began the process of developing a merchant account, when I decided to do so, I registered online and just a few moments later, I received a call from one of your advisors. He and his co worker have gone out of their way to make sure this has been a painless experience for me. It can be very nerve racking to venture out on your own especially when you are unsure of who to trust and where to go for help. Your advisor and I had many conversations on the phone, he either answered the questions then or got right back with me with the answers I needed. He made me feel comfortable and trusting. I had many other calls but none of them seemed as caring and trustworthy as the calls I received from Merchant Advisors. I would recommend your company to anyone for their business needs.

    Amy S. Waco, TX

  • Minor Family Auto Merchant Advisors was extremely easy to work with and our representative stayed in constant contact with us through the entire application process. It only took one day after all of our information was received to get our money. Thank you for your hard work in helping us obtain the money we needed.

    Jessica B, (Automotive Dealership) Lebanon, IN

  • Zinnia I just wanted to drop you a note to say what a pleasure it was working with Merchant Advisors. My experience was a smooth and pleasurable one. I was most impressed with the attention to detail and the incredible way your Advisors made me feel I was their only priority. Every step was explained thoroughly, and every call was returned ASAP! I look forward to working with them again in the future!

    Christopher G, Owner, (Restaurant) Mill Creek, WA

  • Axion Consulting About 5 weeks ago I began a quest to find a merchant account provider that offered lower processing fees and merchant cash advance. I made inquiries to six companies that offered what I was looking for, however once I began the process it quickly became a nightmare, it was like buying a car only 100 times worse. The representatives that I came in contact with failed to deliver what they said they would. In all cases the terms were constantly changed and the fees ended up much higher than what I was already paying.

    The application process and documentation requests were like an IRS audit gone bad. Everyone seemed to want my business but nobody wanted to work for it. I was ready to give up and become a priest until I decided to try one more company and I am glad I did. The company that made it happen is Merchant Advisors and the person who provided EXCELLENT service and communications is Carrie Contino, Senior Merchant Advisor. The entire process was simple, quick, and everything promised was delivered. I make my living advising business owners on products and services that make their businesses grow. So take my advice, give Merchant Advisors a call and do it right the first time!

    Tom T, President (Business Seminars) Vacaville, CA

  • Barista Coffee I really think Merchant Advisors is one of the most reliable and efficient businesses I have ever worked with for a cash advance. Anyone who uses them will have the same satisfaction as I did.

    Jeff S, (Coffee Shop) Yakima, WA

  • The Chrome Cafe and Card Room I just want you to know that I found the level of service provided by Merchant Advisors and its employees to be well above average. Everyone was courteous and extremely helpful all during process. I would especially like to mention everyone went out of their way to smooth all the wrinkles that arose in our transactions. Again, Thank you and your wonderful staff for all your help and consideration.

    Sandy G, (Restaurant) Arlington, WA

  • KDT Innovations Merchant Advisors were very easy to work with. They helped me get a cash advance quickly and it really helped in expanding. I really look forward to a second one in a couple months. I am very grateful. Thank You.

    Dare F, (Computer Retailer) Houston, Texas

  • Tuffy Auto Service You went out of your way to make sure everything was done in a smooth, efficient, timely manner. It was a pleasure working with you and I look forward to an ongoing business relationship.

    Ron S, (Automotive Service) Mentor, OH

  • Tomorrow Montessori, Inc We would like to thank you for your prompt and courteous help in securing our Business Cash Advance. After being denied credit from regular banks, we turned to Merchant Advisors for help and found the application process easy and painless. Best of all, we were approved and had the funds in our account within about a week of our initial contact. Thank you again for all your help. Your customer service was outstanding, especially considering that we had some specific technical issues to be addressed with our terminal.

    Joyce and John B, Owners, (Montessori School) San Jose, CA

  • Kenpco We believe Merchant Advisors' service is second to none. We have found courtesy, prompt responses and affordable cost and thus we have not looked any further. Our magazine is now growing every day also thanks to Merchant Advisors! We won't hesitate to recommend Merchant Advisors to other business associates.

    Dario M, (Magazine Publishing) Orlando, FL

  • DentalPlans.com From the start it has been a pleasure to work with you. The exceptional Merchant Advisors team has made the integration of your services smooth and problem-free. Your team has always been dependable and professional, and made sure there was an open line of communication. We could not recommend your services more highly.

    Josh B, CEO, (Dental Insurance) Dania, FL

  • Reality Bytes Resources I can't thank you enough for how supportive and on top of it you've been! I'll get your logo up on the site and tell every client I have how much they need your service. I'll probably be shouting it also to passers by on the street. If they drag me off for psychiatric evaluation, it will make the eleven o'clock news and we'll get you publicity that way, too!

    Shari R, (Computers and Networking) Alberta, Canada

  • Implix I just wanted to thank you again for the great service we received when setting up our account with Merchant Advisors. The processing time was swift, and you were always available to answer any questions we may have had. We certainly made the right decision in choosing Merchant Advisors, and will not hesitate to recommend you to others. We look forward to a long business relationship.

    Darcey C, (Internet Marketing Service) Wilmington, DE

  • California Players Tour Merchant Advisors was extremely helpful in getting my tours merchant accounts set up. They made the whole set up process very easy, and it was quick. In just a couple of days I was processing credit cards for my tour. Merchant Advisors also has some of the most competitive rates I have seen out there. I am very happy I went with Merchant Advisors.

    Zack K, Owner, (Tournament Sponsorship and Advertising) Oakview, CA MaxPoint

  • National Board for
    Professional Teaching Standards
    Thank you so much for expediting our approval to use your ACH product. As soon as we heard of our approval, we began the process ofchanging our application forms and systems to accept ACH transactions.

    You will be pleased to know that your references were stellar! We look forward to working with you.

    Neisa H. Arlington, TX

  • American Option Services Your service has been an extremely cost effective and innovative solutions provider for our business. Your firm has excelled in designing, implementing, and the on-going operations of our on-line check processing solution. Our broker-dealer has benefited by having the ability for our customers to rapidly fund their accounts faster than otherwise possible. From a compliance standpoint the solution that your team provided greatly assists us in risk management and meeting carious exchange and self regulatory organization rules.

    We look forward to continuing our long-standing relationship with your organization.

    Marcus R. Chicago, IL

  • Buy Beauty So far we are a very happy with the level of service you have provided us. The system is easy to use and seems to work well for our customers. I will refer you any one I come across that is looking for this type of service.

    James M. Broomfield, CO

  • Merrimack Valley Federal Credit I want to take a moment to let you know how pleased the Merrimack Valley Federal Credit Union is with the support and service we've received since working with your company. Our experience with another well know, -check by phone company lacked the support and access to information regarding each transaction causing confusion and frustration. Knowing how important each transaction is, Merchant Advisors has not only met our expectations, but has exceeded what we have asked and has made it a pleasure using your service. Your staff has gone above and beyond to ensure a successful relationship which we look forward to continuing.

    Nancy N. North Andover, MA

  • Raven Resources, Inc. Please feel free to use all or part of this letter as a testimonial to your excellent service.

    You are aware that I had contacted numerous other companies concerning the -cash advance- based on credit card proceeds. Merchant Advisors were the only one to come through with the amount and terms you quoted me over the phone. The other companies quoted me figures similar to you, but when the time came to follow through, the actual amount they would advance was - to - the quoted amount. The terms were drastically different as well.

    I was impressed with your service as well. Staying in touch during the process, addressing my questions and concerns (even on Saturdays!), problem resolution, and the speed with which you were able to get things done - all were well above what I-ve come to expect as ordinary.

    Brian G. Grand Marais, MN