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More > Customer Testimonials
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Testimonials
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Aamco Transmissions
I am writing to thank you for your service and assistance
in saving my business. I was absolutely impressed with the professionalism you
displayed throughout the process and all you were willing to do to make sure
this process was as pain free as possible for me. The speed with which you were
able to get me funded and your follow up even after the process was over to make
sure everything was working the way I had anticipated was above and beyond my
expectations. Once again, thank you for all your help. Kole H, Owner (Auto Repair Shop) Durham, NC
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Minor Family Auto
Merchant Advisors was extremely easy to work with and our
representative stayed in constant contact with us through the entire application
process. It only took one day after all of our information was received to get
our money. Thank you for your hard work in helping us obtain the money we
needed. Jessica B, (Automotive Dealership) Lebanon, IN
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Plume
It's a great comfort to know there is an amazing group of
professionals ready to help and give small business owners like myself the
knowledge, support and outstanding service that I have received in the past week
. . . No hidden surprises; everything promised was delivered in a matter of
days. Merchant Advisors will keep Small American Business alive! Catherine F, President (Gift Shop) Palm Beach, FL
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Zinnia
I just wanted to drop you a note to say what a pleasure
it was working with Merchant Advisors. My experience was a smooth and
pleasurable one. I was most impressed with the attention to detail and the
incredible way your Advisors made me feel I was their only priority. Every step
was explained thoroughly, and every call was returned ASAP! I look forward to
working with them again in the future! Christopher G, Owner, (Restaurant) Mill Creek, WA
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Mudpie
Merchant Advisors were WONDERFUL to work with! They made
the application process painless and quick- and were genuinely interested in
helping me get approved for my cash advance. I was also impressed with how easy it was
to "switch over" my credit card processing- and now I'm getting a better rate!
Thanks Merchant Advisors! L. A, Owner, (Photographer) Myrtle Beach, SC
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Axion Consulting
About 5 weeks ago I began a quest to find a merchant
account provider that offered lower processing fees and merchant cash advance. I
made inquiries to six companies that offered what I was looking for, however
once I began the process it quickly became a nightmare, it was like buying a car
only 100 times worse. The representatives that I came in contact with failed to
deliver what they said they would. In all cases the terms were constantly
changed and the fees ended up much higher than what I was already paying. The application process and documentation requests were
like an IRS audit gone bad. Everyone seemed to want my business but nobody
wanted to work for it. I was ready to give up and become a priest until I
decided to try one more company and I am glad I did. The company that made it
happen is Merchant Advisors and the person who provided EXCELLENT service and
communications is Carrie Contino, Senior Merchant Advisor. The entire process
was simple, quick, and everything promised was delivered. I make my living
advising business owners on products and services that make their businesses
grow. So take my advice, give Merchant Advisors a call and do it right the first
time! Tom T, President (Business Seminars) Vacaville, CA
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The Beach of AZ
Merchant Advisors came to the rescue when I couldn't get
a loan from a bank because I was so fresh to owning my own business. Their cash
advance policy has worked out the best for my situation, because I am constantly
paying off my debt instead of having one big monthly payment. Tiffany W, Owner (Tanning Salon) Scottsdale, AZ
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Barista Coffee
I really think Merchant Advisors is one of the most
reliable and efficient businesses I have ever worked with for a cash advance.
Anyone who uses them will have the same satisfaction as I did. Jeff S, (Coffee Shop) Yakima, WA
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Sumner Game and Card
I can't think of too much to say. I'm not the most
outspoken person. I appreciate all the work you put into helping me get a loan.
The service and support you offered were of the highest quality. And your
continued assistance only makes it better. Thank you for all you've done and I
look forward to working with you again in the future, George S, (Retail Game and Hobbie Shop) Sumner, WA
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The Chrome Cafe and Card Room
I just want you to know that I found the level of service
provided by Merchant Advisors and its employees to be well above average.
Everyone was courteous and extremely helpful all during process. I would
especially like to mention everyone went out of their way to smooth all the
wrinkles that arose in our transactions. Again, Thank you and your wonderful
staff for all your help and consideration. Sandy G, (Restaurant) Arlington, WA
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Direct Furniture
Merchant Advisors has been an excellent resource for our
company for our credit card processing and cash advances. Customer service has been extremely helpful and
proactive to all our needs. During the initial setup process we were even able
to receive help on a Sunday evening. Cash advances on future sales is extremely
important for our company in terms of purchasing inventory, this is much easier
then going through traditional bank loan programs. I highly recommend the
services provided. I look forward to a long term relationship with Merchant
Advisors.
Brian W, CEO (Direct To Consumer Furniture) Mundelein, IL
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KDT Innovations
Merchant Advisors were very easy to work with. They
helped me get a cash advance quickly and it really helped in expanding. I really
look forward to a second one in a couple months. I am very grateful. Thank
You. Dare F, (Computer Retailer) Houston, Texas
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MD of PC
I wanted to personally thank Merchant Advisors for all of
your dedication and understanding with our company for this business cash
advance. Your Advisor called us many times to explain to us what was going on
and why the delay and even follow up with people in your company to ensure that
we got the best service possible. You are a very professional company with whom
we would love to do business again with. We were a little upset with how long
the process took and how much information we had to provide to you but you
helped us get through it. We really appreciate everything that you did and
continue to do for us. Jon C, Owner, (Computer Repair) Erie, PA
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Tuffy Auto Service
You went out of your way to make sure
everything was done in a smooth, efficient, timely manner. It was a pleasure
working with you and I look forward to an ongoing business relationship. Ron S, (Automotive Service) Mentor, OH
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The Classy Canine
As a new business owner I found myself in a situation
where I needed financing but not on a large scale. The local banks required a
large sum minimum along with my credit report which took big hits during the
transaction of my business purchase. I had very little avenues to turn without
heavy burdens of high interest rates and early payoff penalties. I went online
looking for possible solutions to get me the funds I needed and came across
Merchant Advisors and read their program. It sounded like a great way to get
funds without going through a bank or having my credit report hit again. A phone
call was made and in a very short period of time an associate contacted me and
professionally took me through the process, within 7 days I had the funds I
needed and did not have to leave my office or dress up to see a loan officer.
Your team will receive a four star rating for your prompt and professional
service. Thank you Merchant Advisors for a great service for the little guys in
business. Kenny S, Owner (Pet Groomer) Key Largo, FL
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Tomorrow Montessori, Inc
We would like to thank you for your prompt and courteous
help in securing our Business Cash Advance. After being denied credit from
regular banks, we turned to Merchant Advisors for help and found the application
process easy and painless. Best of all, we were approved and had the funds in
our account within about a week of our initial contact. Thank you again for all
your help. Your customer service was outstanding, especially considering that we
had some specific technical issues to be addressed with our terminal. Joyce and John B, Owners, (Montessori School) San Jose,
CA
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Wife Saver Restaurants
The experience with my first cash advance with Merchant Advisors far exceeded my expectations
of product and service. Merchant Advisors cash advance option was just what I
needed and the service was expedient and professionally handled. I would
recommend Merchant Advisors to anyone in need of this service.
Shelly D, Partner (Restaurant) Augusta, GA
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Kenpco
We believe Merchant Advisors' service is second to none.
We have found courtesy, prompt responses and affordable cost and thus we have
not looked any further. Our magazine is now growing every day also thanks to
Merchant Advisors! We won't hesitate to recommend Merchant Advisors to other
business associates. Dario M, (Magazine Publishing) Orlando, FL
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Jamplay, Legal Meds, and Healthy Go
We've developed a good relationship that's been built on
trust. Surprisingly (perhaps not to you), it's hard to find people you can trust
in this industry. Gary S., (Internet Health Sites) Beaver Creek, OH
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DentalPlans.com
From the start it has been a pleasure to work with you.
The exceptional Merchant Advisors team has made the integration of your services
smooth and problem-free. Your team has always been dependable and professional,
and made sure there was an open line of communication. We could not recommend
your services more highly. Josh B, CEO, (Dental Insurance) Dania, FL
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eAppraiseIT, LLC
I can tell you that I have been extremely satisfied with
the service that we've received during the sales and set up process! Trisha F, (Residential Appraisals) Poway, CA
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Reality Bytes Resources
I can't thank you enough for how supportive and on top of
it you've been! I'll get your logo up on the site and tell every client I have
how much they need your service. I'll probably be shouting it also to passers by
on the street. If they drag me off for psychiatric evaluation, it will make the
eleven o'clock news and we'll get you publicity that way, too! Shari R, (Computers and Networking) Alberta, Canada
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Laurel Heights Rental
We were really impressed with the knowledgeable help and
guidance of the staff of Merchant Advisors in helping us set up our account.
They have gone out of their way to make certain it has been a painless and
enlightening experience. I have had many other calls but none of them seem as
caring and compassionate. I would recommend Merchant Advisors to anyone for
their business needs. Wayne B, (Property Rental) Andrews, NC
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Implix
I just wanted to thank you again for the great service we
received when setting up our account with Merchant Advisors. The processing time
was swift, and you were always available to answer any questions we may have
had. We certainly made the right decision in choosing Merchant Advisors, and
will not hesitate to recommend you to others. We look forward to a long business
relationship. Darcey C, (Internet Marketing Service) Wilmington, DE
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American Acceptance
I would like to take this opportunity to thank you for
the excellent job of getting my account set up. You kept me informed of
everything going on and even reminded me of things I was supposed to do when I
forgot. Your professionalism is to be commended. Thank you for helping me set up
my training and getting me started. I hope we will have a long and profitable
relationship. Harold "Rocky" C, (Collection Agency) Metairie, GA
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California Players Tour
Merchant Advisors was extremely helpful in getting my
tours merchant accounts set up. They made the whole set up
process very easy, and it was quick. In just a couple of days I was processing
credit cards for my tour. Merchant Advisors also has some of the most
competitive rates I have seen out there. I am very happy I went with Merchant
Advisors. Zack K, Owner, (Tournament Sponsorship and Advertising)
Oakview, CA MaxPoint
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MaxPoint
It is a privilege to recommend you and your company. I
have been impressed by the great service, attention to detail and the manner in
which our account has been handled. I look forward to a long relationship! Frank B. Wylie, TX
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National Board for Professional Teaching Standards
Thank you so much for expediting our approval to use your
ACH product. As soon as we heard of our approval, we began the process of
changing our application forms and systems to accept ACH transactions. You will be pleased to know that your references were
stellar! We look forward to working with you. Neisa H. Arlington, TX
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Salin Bank and Trust Company
Merchant Advisors has been extremely helpful in the
collection of all accounts at our bank. The system as been very effective and
easy to use and overall has improved collection numbers. Also the setup process
was extremely easy and there was no installation of any kind. The staff has
always been friendly and helpful every time that I-ve contacted them. Overall, I
would highly recommend Merchant Advisors to any company that would use this
service. Justin E. Indianapolis, IN
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American Option Services
Your service has been an extremely cost effective and
innovative solutions provider for our business. Your firm has excelled in
designing, implementing, and the on-going operations of our on-line check
processing solution. Our broker-dealer has benefited by having the ability for
our customers to rapidly fund their accounts faster than otherwise possible.
From a compliance standpoint the solution that your team provided greatly
assists us in risk management and meeting carious exchange and self regulatory
organization rules. We look forward to continuing our long-standing
relationship with your organization. Marcus R. Chicago, IL
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Nevada Childhood Cancer Foundation
Allow me to take this opportunity to thank you and your
wonderful staff for all the work you have done on our behalf. As we looked at
many companies to service and process our check payments on our website, your
company was by far the best we came across. Your willingness to help with our
cause is appreciated more than you know. It is wonderful knowing that there are
people out there in the business world so ready and willing to join in worth
while causes. Your staff has represented your firm with class and dignity, it
has become very obvious the type of company you are. The world of medicine is constantly making wonderful
progress in the area of finding cures in childhood cancer and other life
threatening illnesses. However, the area of educating, supporting, and helping
to heal the families psychologically, socially, and emotionally and in other
areas where the Nevada Childhood Cancer Foundation comes in. It is our goal to
help the families help themselves. As we work with these families through many
different programs that we offer, we find a way to help each member of the
family as they all have different challenges to deal with. From Camp Cartwheel,
to Project A.R.K. (aids and resources for kids), and the many other programs and
services we offer through our licensed social workers, your help through your
services make it all possible. Again thank you so much for your help and support through
your company. The ease and accuracy of your system is so wonderful and it makes
our job so much easier. As a 501 C 3 non-profit corporation we need support from
special companies as yours. It is wonderful having you as a part of our
family. Jeffrey G. Las Vegas, NV
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Buy Beauty
So far we are a very happy with the level of service you
have provided us. The system is easy to use and seems to work well for our
customers. I will refer you any one I come across that is looking for this type
of service. James M. Broomfield, CO
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Public Premium Acceptance Corp.
Please accept this letter as a note of my appreciation for the exceptional service that Merchant Advisors has provided our firm. Accessing your service has allowed me to expedite the processing of debits, both through electronic transfers and fax. I have reduced the time frame to clear checks from as much as three weeks, to three business days. As you know, Public Premium finances insurance premiums. My ability to reduce the clearance of payments serves to save policies from canceling reduces the -hold- period constraints for down payment checks so that I can release my funds to insurance companies. All in all, my operation has been streamlined, the network of insurance agents is very pleased, and our mutual clients have benefited. Elevating to this new technology has served to compliment our entire operation. My many and sincere thanks to you and your entire staff from all of us at Public Premium. I am looking forward to a long and prosperous relationship. Stand S. Sagamore Beach, MA
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Merrimack Valley Federal Credit
I want to take a moment to let you know how pleased the
Merrimack Valley Federal Credit Union
is with the support and service we've received since
working with your company.
Our experience with another well know, -check by phone-
company lacked the support and access to information regarding each transaction
causing confusion and frustration. Knowing how important each transaction is,
Merchant Advisors has not only met our expectations, but has exceeded what we
have asked and has made it a pleasure using your service. Your staff has gone above and beyond to ensure a
successful relationship which we look forward to continuing. Nancy N. North Andover, MA
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Amy Smith Training And Counseling Service
I began the process of developing a merchant account,
when I decided to do so, I registered online and just a few moments later, I
received a call from one of your advisors. He and his co worker have gone out of
their way to make sure this has been a painless experience for me. It can be
very nerve racking to venture out on your own especially when you are unsure of
who to trust and where to go for help. Your advisor and I had many conversations
on the phone, he either answered the questions then or got right back with me
with the answers I needed. He made me feel comfortable and trusting. I had many
other calls but none of them seemed as caring and trustworthy as the calls I
received from Merchant Advisors. I would recommend your company to anyone for
their business needs. Amy S. Waco, TX
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Raven Resources, Inc.
Please feel free to use all or part of this letter as a
testimonial to your excellent service. You are aware that I had contacted numerous other
companies concerning the -cash advance- based on credit card proceeds. Merchant
Advisors were the only one to come through with the amount and terms you quoted
me over the phone. The other companies quoted me figures similar to you, but
when the time came to follow through, the actual amount they would advance was -
to - the quoted amount. The terms were drastically different as well. I was impressed with your service as well. Staying in
touch during the process, addressing my questions and concerns (even on
Saturdays!), problem resolution, and the speed with which you were able to get
things done - all were well above what I-ve come to expect as ordinary. Brian G. Grand Marais, MN
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Testimonial
Tuffy Auto Service
You went out of your way to make sure everything was done
in a smooth, efficient, timely manner. It was a pleasure working with you and I
look forward to an ongoing business relationship. Ron S, (Automotive Service) Mentor, OH
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